FAQs

Getting Started

Accordion pane content

You can apply our heat transfers to most fabrics including cotton, polyester, treated leather, nylon, and even wood!

We don't recommend applying heat transfers to material that has large spaces between fabric weaves (ie. wool, mesh).

Here at Blue Drop, we exclusively use direct-to-film technology for our transfers. From our experience, and based on customer feedback, it offers the most well-rounded performance of all transfer methods, in addition to the following benefits:

Bright, vivid colours and gradients that can otherwise not be achieved using vinyl or screen printing methods.

Excellent washability and long-lasting.

Ability to adhere to numerous fabric types and other substrates including both light and dark materials.

No need for pretreatment.

More durable than direct-to-garment (DTG) and heat-transfer vinyl (HTV) technology.

Allows you to offer more to your customers and keep your inventory more versatile.

No weeding - Cricut/Silhouette users, we're looking at you!

A softer, more luxurious feel compared to HTV and screenprint

Care & Wash Instructions

Absolutely! They are fully machine wash/dry friendly.

No, please refrain from using bleach on clothing made with our heat transfers.

You can iron your clothes as you normally would, however please avoid ironing directly over the transfer area.

Shipping

We ship everywhere in North America including the United States and Canada

Regular Canada Post lettermail is an untracked service which does not have a guaranteed delivery date. Currently, delivery times range from 1-2 weeks in Ontario and Quebec, and 1-3 weeks for Central and Eastern Canada. Expect delivery times of 2-4 weeks+ for British Columbia and Northern Provinces and Territories. Please note that we are NOT responsible for any undelivered, lost or damaged packages if you select this service.

We are now offering local pick up! This option can be selected during the checkout process.

Returns and Refunds

No, all transfer sales are final.

In the unlikely event that your transfers arrive damaged, please contact us at info@bluedropdesigns.com so that we can make assess the damage and make it right.

Orders may be cancelled within 1 hour of placing the order by emailing info@bluedropdesigns.com

Still need help? Send us a note.